作為超重行李前往法國並乘坐寵物出租車進入英國（2021 年 8 月）
親愛的Dr Matthew和Carmen,
我只是想說非常感謝您在準備過程中提供的所有幫助。
我的貓山姆回英國的旅程沒有遇上任何問題。
在 HK 和 KK 辦理登機手續非常棒。我們從法國進入英國的所有所需文件辦理手續都十分直接和快速。我的司機說這是他經歷過最快的一次手續辦理，通常至少 50% 會出現問題，所以再次感謝您令一切順利。
至於山姆，一開始他過得很糟糕，這有點令人擔憂。他花了幾天時間才恢復過來，但在恢復進食和如廁後，他的行為開始回復正常，希望我們之後都會很好。如果有任何延誤或入境問題，這肯定會使他的恢復更加困難，所以再次感謝
多謝！
Louise
Hi Dr Matthew
If it helps you to advise others, whilst it may not be the same for all, I can give a brief overview of my experience:
In HK, they do not send the animals away from the check in desk until an hour and a half before the flight. He was terrified so the Cathay staff allowed me to stay with him by the desk and stroke him in the cage to keep him calm until he was taken. They were very good. In my case he was the only animal traveling, so if there were more it might be different, but they also offered that I could take him away from the desk and sit with him until the required time.
In Paris he came somewhat unceremoniously down the excess baggage belt which was nearest to the customs exit (Terminal 2E). There were no staff there to keep an eye or check on progress or welfare, so best to go to it as soon as possible. However it seems he came off the plane after the luggage, because my luggage was out before him.
When going through customs (there is no red or green there) I asked if I needed to declare the cat but they just waved me on - I guess they were relying on the checkin document checks.
Both myself and Sam were registered to travel with the eurotunnel in advance, but we still had to go to the pet reception centre to show all documents and scan the chip. There is a walk in entrance plus a drive through section so if needed you do not have to remove the animal from the van/car to process. This can apparently take some time, depending on how busy they are and how good the documents are, but we were through in a matter of minutes with all documents stated as in order and we could proceed to go through border control etc
The pet taxi company I used is called Pet Transport Services. https://pettransportservices.co.uk/
They are a small family run business and normally drive pets only but were happy to take me as well. They collect from the airport but do not do the receiving off the flight and they do scheduled trips but also bespoke such as mine. They were very informative and also responsive when my flight changed and I would recommend them.
Jodie is the lady that runs the office and can be contacted via [email protected] My cost was 1,500 GBP door to door but of course that may vary
I hope that helps
Best regards
Louise
