I cannot thank the team at Ferndale Kennels and particularly Carmen our account manager enough for the professional and caring way in which they managed the relocation of our two dogs to the UK. The process was clear throughout and went smoothly. The dogs were treated with real care and the team appreciated that it was stressful for all of us in getting them moved!
I particularly appreciated the frequent updates and communication, including a message and photo from HK airport confirming that the dogs were all checked in and ready to fly. I would happily use and recommend Ferndale in the future.
May 2020